Support

You have questions, check here for answers.

FAQs

How do I share my stories?

If you want to share listening access to your Voice Library with a family member or friend, give them your account Listener ID and Password. They will not be able to record to your Voice Library, which requires a Recorder ID and PIN.

How do I interview people in different locations?

Use your phone’s conference call function, Skype, or flash capability. Call The Voice Library at 1-888-943-2763. Press 1, then follow recorder instructions. Once established, connect those on hold to join!

How do I edit my recordings?

Download your selected recordings from your TVL library to your computer. Use your personal editing software to make the edits you desire. Upload edited recordings to your TVL library. Save and title your stories to keep them organized.

How can I transfer my past recordings & home movies?

Use the speaker function on your phone to capture old recordings like voice mails, reel-to-reel recordings, cassettes, CDs and more! Just dial TVL and log in as a recorder, then turn on your phone’s speaker function to capture the recordings you choose.

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User & Activity Guide

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Instructional Videos

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